Job Description

TCI has an immediate need for a Business Process Engineer in Garyville, LA. This is a long-term contract opportunity with the possibility of hire.
This position requires US Citizenship or Permanent Residence.
On-site in Garyville, LA - No remote work available.
The Business Process Engineer (BPE) will serve as the onsite IT Business point of contact. This role will be utilizing both technical and business acumen to provide innovative, secure, and reliable technology products and services while working directly with IT Business Analysts and Developers across the enterprise to implement solutions. The position serves as a coordinator between IT and the local clients and will leverage a detailed knowledge of the business to identify opportunities to develop and deploy value-added IT solutions, championing Enterprise initiatives, and assisting in prioritizing work of local IT Business resources.
  • Acts as a liaison for the development and implementation of new systems and enhancement of existing systems. Prioritizes business’ requests. Facilitates activities when multiple areas of IT need to be involved such as cross functional changes to applications and system integration testing for projects.
  • Prepares communications and makes presentations on system enhancements and/or alternatives.
  • Expectations include being able to identify, research, and resolve issues proactively and provide recommendations to business partners, internal IT resources, and the Leadership Team. This includes triage issues and building strategic technology roadmaps.
  • Stays current on technologies and business processes. Evaluates new applications and identifies systems requirements. Identifies evolving business requirements, measures business processes and application performance, and recommends appropriate systems alternatives and/or enhancements to current systems.
  • Understands the data and how the business processes function within the IT applications. Maintains a base understanding of interfacing applications.
  • Supports the IT environment by being responsible for 3rd party applications. Maintains relationships with suppliers and 3rd party application providers. Conducts periodic reviews of application documentation.
  • Manages change requests including creating "child" work requests, handling "run the business" requests and providing statistics on active and completed requests.
  • Note: IT has work requests (parents) that sometimes require sub-requests (child) and the BPE is responsible for both.
  • Proactively monitors and communicates the status of incidents and outages and drives resolution. Analyzes data and trends to identify a root cause; then addresses the problem.
  • May lead projects or project steps and follows the software development life cycle.
  • Ensures that projects and applications follow IT standards.
  • Periodically reviews the applications and coordinates with audit during audit reviews.
  • Duties include analyzing, designing, developing, testing, modifying, implementing, and supporting of programs or systems, including in-house developed or purchased/cloud applications.
  • 8+ years improving business process with technology.
  • Proven ability to see a business problem and improve/streamline processes using technology.
  • Strong understanding of business processes. Ideally in a refinery environment or in a large industrial plant environment.
  • Strong IT Project Management skills.
  • Advanced proficiency in data & application systems.
  • Bachelor Degree in a related field.

Application Instructions

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