Job Description

TCI has an immediate need for a Cisco Voice Engineer in Findlay OH or San Antonio TX. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with probable extensions. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.

Please note: This position requires US Citizenship or Permanent Residence.

LOCAL OR REGIONAL CANDIDATES ONLY; NO REMOTE

Telephony Engineer (Build/Deliver) Job Duties to include:

  • Procedure Definitions (Supports a process by defining low-level detail regarding all aspects of accomplishing a task)
  • Low Level Design (LLD) Definitions
  • Proof of Concepts (Bench Testing - Work with Architecture to revise design as needed)
  • Piloting (Field Testing - Work with Architecture to revise design as needed)
  • Deliver Solutions to Production
  • Removal of Solutions from Production
  • Ad-hoc Diagrams Creation (in support of customer requests)
  • Tech Refresh
  • Mergers, Acquisitions & Divestitures/Organic Growth
  • Audit/Compliance - Assistance/Deliverables
  • Tier III Technical Support
  • Escalations from Tier I & II

 

REQUIRED SKILLS & EXPERIENCE.

  • 4+ years as a Telephony/Voice engineer
  • 2+ years experience working with Cisco Call Manager and Unity applications and ability to perform upgrades
  • 4+ years working with Cisco Voice gateway hardware
  • Knowledge of Cisco Contact Center Express Application upgrades
  • Understanding of Voice Circuit Carrier Migrations

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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