Desktop Build Technician
Note: This position requires US Citizenship or Permanent Residence.
Our Fortune 500 Energy client is one of the U.S.'s lowest-cost energy providers and an industry innovator, operating in Kentucky. Known for its continuous best-in-class customer satisfaction ratings of all Midwest utilities, our client is also highly ranked among all U.S. utilities for efficiency through operational focus.
Assignment Description: PC Tech Refresh – the scope of this project is to replace client PCs that are 3 or 4 years old. Technician will be required to perform needs assessment (hardware & software) and builds for client PCs. In addition the Technician may be needed to help provide Level 3 support for sites in the Louisville area.
Skill Set Requirements and Capabilities: Working knowledge of Windows 7 & 10, Ethernet topology, TCP/IP protocol, and Microsoft products. Must have excellent customer service skills, ability to follow standards and procedures, follow through with pending details, and pay attention to detail.
Special Requirements: Must have reliable transportation. This position will require the individual to complete installs at various work sites within the Louisville area. Mileage will be reimbursed at IRS approved rate. The Company is currently migrating all its employees from Windows 7 to Windows 10. This will occur throughout 2019. Any candidate submitted must be willing to work overtime, approximately 10-15 hours a week.
Level of Experience: Minimum of 1 year as a Desktop Technician
Required Certification: A+ certification desired
Job Status: Full Time