Job Description

TCI has an immediate need for an Information Systems Technician in Colorado Springs, CO.  This is not a Corp2Corp opportunity.  This is a long-term contract opportunity with the probability of extension and possibility of hire.  In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
SUMMARY
TCI is offering an excellent DoD Contract opportunity with our government/military sector client.  If you enjoy a collaborative and creative work environment, this is a great opportunity for you to join a rapidly growing IT team.  Promoting from within is a routine best practice in an environment where individuals are encouraged to advance their careers.
The Information Systems Technician will provide Windows systems desktop support for engineering programs; including support for multiple Windows OS variants (Windows 7, 10), troubleshooting and resolving end user issues.
RESPONSIBILITIES
  • Provide end-user client and application support. Utilize the IT work order system and meet all service level agreements.
  • Interface and coordinate with Security, desktop, helpdesk, and network groups. 
  • Images and configures computer systems for employees. 
  • Troubleshoot and resolve user hardware and software issues.
  • Set up and configure audio/visual equipment.
  • Provide basic one-on-one training to users on Microsoft Office products and other standard software applications.
  • Travel to multiple sites in the Colorado Springs area on a daily basis using personal transportation.
  • Lift up to 50Lbs.
REQUIREMENTS
  • 2+ years of experience in an End User Computing Support role.
  • Associates Degree (or 6 years related work experience) in related discipline.
  • CompTIA Security+ or CISSP Certification, DoD 8570 IAT Level II.
  • Valid driver’s license with a clean driving record. 
  • Strong communication and customer service skills.
Preferred Additional Skills: 
  • Ability to obtain a Secret security clearance.
  • Microsoft Windows 7/10 MCP.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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