Job Description

TCI has an immediate need for an IT PCaaS Technician in Findlay, OH. This is not a Corp2Corp opportunity. This is a long-term contract opportunity. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
Please note that this position requires US Citizenship or Permanent Residence and is not available for remote work.
Our enterprise level client is the largest transportation fuels refiner in the Nation.
The IT PCaaS (PC-as-a-Service) Technician will be responsible for providing operational and technical support for our Client's PCaaS Program for corporate end-user workstations on the BLAN environment. The successful candidate will work in a team environment directed by a lead focused on the replacement of three-to-five thousand PCs a year.
  • Daily responsibilities will include adhering to a PC replacement plan, which requires imaging, configuring, software loading and deployment of new PCs to end users.
  • Implement IT Asset Management processes, policies and standards, work instructions and activities in compliance with information technology infrastructure platforms for PC hardware and software distribution.
  • Responsible for Quality checks.
  • Responsible for support for end users.
  • Participate in periodic team meetings for knowledge sharing and planning.
  • Communicate desired enhancements and break fix items to Enterprise support teams.
  • 3-5 years of relevant experience.
  • Previous experience/knowledge of Windows 7/10, Office365, Skype, Microsoft Office suite, Microsoft Teams, Remedy and/or ServiceNow.
  • Basic certifications or training such as A+ and higher are strongly preferred.
  • Must possess advanced PC skills, including operating system functionality, PC connections, hardware assembly including setup and configurations, imaging and troubleshooting, and WAN/WLAN.
  • Knowledge and experience working with Desktops, Laptops, Convertibles, and Tablets.
  • Experience supporting video and web conference technologies.
  • Must be professional at all times and able to communicate with various levels of employees and contractors.
  • Must have excellent communication and organizational skills.
  • There is the potential for travel within the US to assist with remote roll out activities.

Application Instructions

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