Job Description

TCI has an immediate need for an IT Technician in Chattanooga, TN. This is a Direct Hire opportunity.
The IT Technician supports and maintains a high-reliability, high-uptime capability for the mission-critical computerized manufacturing, business, telecommunication and administrative systems.
  • Ensures the proper operations of the following systems-Windows Servers, EDI, WAN, LAN, desktop PC’s, telephone system, and security system.
  • Administers and troubleshoots the plant’s local area network in a client server, TCP/IP environment.
  • Maintains a database inventory of all data processing equipment.
  • Provides helpdesk services for all systems within the position’s scope of responsibility.
  • Executes data and system file backups according to procedure.
  • Installs desktop hardware and software.
  • Interfaces with vendors for data processing services and products.
  • Modify existing IT system to eliminate process failure mode.
  • Interacts with Corporate IT support to remedy problems existing with respect to the Client/Server environment, WAN, LAN, and desktop applications.
  • Ensure compliance with applicable Sarbanes Oxley IT requirements.
  • Installs and maintains floor-based Manufacturing Systems.
  • Interacts with operating department concerning data processing and PLC issues.
  • Supports and troubleshoots all problems associated with the company’s ERP system.
  • Develop and maintain company Intranet.
  • Support offsite facility’s infrastructure.
  • Develop and maintain SQL reports and databases.
  • Knowledge of programming languages to combine databases from offsite facility to local site.
  • Understand responsibility for health and safety.
  • Cooperate with outside inspectors and auditors (TS/ISO, OSHA, Magna, etc.) when necessary.
  • Oversees and administers telephone system.
  • Monitors and keeps the division disaster recovery plan up to date.
  • Bachelor’s degree or above in Information Technology preferred.
  • 2-5 years’ experience (manufacturing experience preferred).
  • Ability to work Monday-Friday 6:00pm to 4:00am.
  • Must have knowledge of personal computer architecture, desktop applications, and overall understanding of Windows operating systems, Microsoft Office Suite, Lotus Notes, data retention software.
  • General understanding/knowledge of SQL basics.
  • Above average written and verbal communication skills.
  • High level of interpersonal skills to effectively communicate and present information to suppliers, management, employees, and corporate personnel.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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