TCI has an immediate need for a Network Operations Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long term contract opportunity with the probability of extension and possibility of hire. 

This position requires US Citizenship and a Public Trust Security Clearance prior to start.


TCI is offering an excellent Contract opportunity with our government/FAA sector client. If you enjoy a collaborative and creative work environment, this is a great opportunity for you to join a rapidly growing IT team. Promoting from within is a routine best practice in an environment where individuals are encouraged to advance their careers.

  • Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
  • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.
  • Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
  • Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
  • This position is part of a 24x7 network control environment. Shift and workday flexibility are required.
  • Bachelors degree in Telecommunications, Engineering, Networking, Information Technology or related field with 2-4 years of prior related experience OR an Associates Degree with a minimum of 6 years of prior related experience. Will consider prior work experience in place of degree.
  • 4 years overall network experience
  • Minimum of 1 year of hands on experience with Layer 1 troubleshooting.
  • Willingness to learn TDM technologies.
  • Must be a US Citizen and eligible for a Public Trust Security Clearance.
Preferred Additional Skills
  • Networking experience with layer 1, 2, and 3.
  • Experience with networking technologies SONET and/or Time Division Multiplexing (TDM).
  • Familiarity working with networking technologies with RF.
  • Networking technologies experience such as OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
  • Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow is a plus.
  • Experience in UNIX and Remote Access solutions.
  • Experience with call center phone systems and working in a fast paced environment.
  • Certifications such as Cisco Certified Network Associate (CCNA) highly preferred.
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