NOTE: This position requires US Citizenship and the ability to obtain a Public Trust Security Clearance.
RESPONSIBILITIES
- Updating, troubleshooting, and enhancing solutions within tools such as Oracle Enterprise Manager, Orion, and Splunk, etc.
- Designing and implementing new enterprise systems to meet emerging program requirements.
- Automating routine job functions in Python, BASH, or PowerShell as applicable.
- Scheduling and executing maintenance requests for proactive engineering projects and break fix scenarios.
- Working with other engineering groups to maintain, enhance, and resolve issues within the network systems, servers, and applications.
- Interacting directly with vendors for issue resolution.
- Monitoring, analyzing and troubleshooting daily status of the health of infrastructure and services within an operations center utilizing management and monitoring tools.
- Finding valid metrics and creating reports to monitor health of services and infrastructure.
- Creating reports as requested by customer and program management to support information and analysis needs.
- Coordinate team activities during emergency events.
- Support on-call responsibilities (paid) and work after-hours as required.
- Ability to develop and follow detailed instructions and action plans for service restoration activities.
- Bachelors or Associates Degree in Computer Engineering, Computer Science, Information Technology or related field and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
- Ability to automate routine job functions in Python, BASH or Powershell.
- Experience in one or more of the following domains
- Network monitoring protocols/methods such as SNMP, NetFlow, and Syslog.
- Implementation/Administration of Network Management Systems (Splunk, IPAM, and Infoblox.
- Experience and/or desire to learn Amazon Web Services (AWS) infrastructure and maintain containerized software deployments (Kubernetes).
- Must be a US Citizen and have the ability to obtain a Public Trust Security Clearance.