Job Description

TCI has an immediate need for a Network Control Engineer in Rochester, NY.  This is not a Corp2Corp opportunity.  This is a long-term contract opportunity with the probability of extension and possibility of hire.  In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
SUMMARY
TCI is offering an excellent DoD Contract opportunity with our government/military sector client in Rochester, NY.  If you enjoy a collaborative and creative work environment, this is a great opportunity for you to join a rapidly growing IT team.  Promoting from within is a routine best practice in an environment where individuals are encouraged to advance their careers.
RESPONSIBILITIES
  • Monitors network devices and overall network health / performance.
  • Responsible incident response, troubleshooting, and resolution per policies and procedures.
  • Implement technical solutions to mitigate outages or performance issues.
  • Provides guidance to operations shift members.
  • Participates in various working groups and boards related to process improvement and change authorization.
  • Performs software upgrades and patches to operational systems.
  • Interfaces with end users and customers as required.
  • Collaborates with software engineers, network operations, security operations, and system administrators to ensure quality and integrity of IT systems.
  • Participates in critical recovery efforts.
  • Position will require shift work (1st, 2nd, and 3rd shifts, as well as 8-hour days)
QUALIFICATIONS
  • Bachelor's Degree in a related field and Two of the following four certifications: Network+, CCENT, CCNA, or CCNP.
  • Minimum 2 years of current NOC experience, as a Networking Specialist, Network Technician, or Network Analyst, working on Cisco related equipment.
  • Minimum 1-year experience in troubleshooting and diagnosing switching/router problems.
  • Network Analyst, Network Specialist, or Network Technician.
  • JCNCIA, or equivalent certification is preferred.
  • Proficiency in the OSI reference model and TCP/IP.
  • GIAC, Security +, MCSE, or Linux certification would be extremely helpful.
  • ITIL v3 certification is a huge plus.
  • Previous helpdesk experience is preferred.
  • Communicate clearly, both orally and in writing.
  • Ability to communicate technical terms/concepts to non-technical audiences.
  • Highly motivated, process-oriented person that has a positive attitude.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online