Job Description

TCI has an immediate need for a Network Controller in Melbourne, FL.  This is not a Corp2Corp opportunity.  This is a long-term contract opportunity with the probability of extension and possibility of hire.  In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
SUMMARY
TCI is offering an excellent DoD Contract opportunity with our government/military sector client.  If you enjoy a collaborative and creative work environment, this is a great opportunity for you to join a rapidly growing IT team.  Promoting from within is a routine best practice in an environment where individuals are encouraged to advance their careers.
RESPONSIBILITIES
  • Identifies network problems, isolates root causes, and initiates corrective action.
  • Determines priority of action and additional resources required, based on severity of service interruption.
  • Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services.
  • Interacts with field engineers, core engineers, and transmission and RF staff regarding ongoing network activities.
  • Ascertains compliance with security, safety, and environmental guidelines.
  • Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements.
  • Communicates with contacts inside and outside own team to explain and interpret operational processes, practices, and procedures.
  • Performs software upgrades and patches to operational systems.
  • Interfaces with end users and customers as required.
  • Participates in critical recovery efforts.
QUALIFICATIONS
  • Minimum 2 years of current NOC experience, as a Networking Specialist, Network technician, or Network Analyst working on Cisco related equipment.
  • Bachelor’s degree in a related field.
  • Minimum 1-year experience in troubleshooting and diagnosing switching/router problems.
  • Juniper JCNCIA or equivalent certification is preferred.
  • Proficiency in the OSI reference model preferred.
  • GIAC, Security +, MCSE, or Linux certification would be extremely helpful.
  • ITIL v3 certification is a huge plus.
  • Previous helpdesk experience is preferred.
  • Communicate clearly, both orally and in writing.
  • Ability to communicate technical terms/concepts to non-technical audiences.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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