Job Description

TCI has an immediate need for an Organizational Change Manager to be located in either San Antonio, TX or Findlay, OH. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
Our enterprise level Client is the largest transportation fuels refiner in the Nation. Our Client is looking for candidates who seek a lifelong career opportunity with a very profitable company currently experiencing growth within the oil and gas industry. Contract job opportunities could lead to a permanent position with the company for the proven individual. Our Client offers cross training opportunities throughout their business structure. IT is a key asset which used in every business unit to drive efficiency and profitability. This is a once in a lifetime opportunity to join a leader in the industry.
The Organizational Change Manager will be responsible for managing organizational change and driving culture change, building sponsorship, identifying stakeholders and friction points, etc.  The Change Manager may also support adoption for technology initiatives across Infrastructure, Digital Workplace, and Enterprise Systems. The candidate will partner with project and technical teams to understand technology initiatives, assess how changes will impact the enterprise, and design programs to ensure organizational change readiness. The candidate will also partner with leaders and users across the business to increase technology awareness and drive continuous improvement. This position requires a blend of communication, analytical, and organizational skills to complement an interest in emerging end-user technology.
  • Manage organizational culture changes.
  • Manage organizational change across the lifecycle of IT Project efforts in Enterprise Systems and Infrastructure organization.
  • Develop stakeholder engagement plans to identify, understand needs, and leverage their influence to improve adoption.
  • Build communication plans and partner with other resources to design and execute.
  • Identify points of business confusion and devise educational program to resolve.
  • Design job aids, end user guides, and quick reference materials.
  • Facilitate business workshops for technology education and collaborative solution design.
  • Serve as an early adopter for technology to understand and assess business use cases and value.
  • Coordinate pilot efforts to validate organizational change management plans.
  • Identify, implement and report on key user engagement and success metrics.
  • Establish and maintain relationships with leaders and other stakeholders in IT and the business.
  • Facilitate a structured cadence of meetings with leaders in the business and IT to advocate for technology changes.
  • Bachelor’s Degree in a related field.
  • 5+ years of Organizational Change Management experience.
  • Excellent customer service, communication, analytical skills.
  • Complete understanding of hardware & software lifecycle management.
  • High aptitude in documentation of processes, procedures, definitions, and work-flows.
  • ITSM experience is a plus.
  • Prosci certification is a plus.

Application Instructions

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