Job Description

TCI has an immediate need for a Remote Access Management Associate. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
The Remote Access Management Associate will be responsible for administration and support of enterprise Access Management for file services and business applications. A primary responsibility will be managing access to information including troubleshooting and problem resolution to the user community and Service Desk. This position is 100% remote.
  • Primarily support file share access provisioning.
  • Manage file service access based on approved service request(s).
  • Analyze, troubleshoot and resolve file service access issues.
  • Manage privileged user accounts, shared users accounts, and service accounts used by network services and applications, based on approved service request(s).
  • Manage key business application access based on approved service request(s).
  • Analyze, troubleshoot and resolve application access issues.
  • Projects as required to assist other IT teams with the implementation of new, acquired or upgraded systems.
  • Operate in a high transaction processing environment and meet defined SLAs.
  • Must be accountable for all auditable transactions performed.
  • Track assigned duties in ServiceNow by creating queries.
  • B.S. in Information Systems, Computer Sciences, or an equivalent IT related degree.
  • 1 to 2 years of experience supporting Service Desk or Access Management functions.
  • Must have file share provisioning experience utilizing Active Directory.
  • Must have strong problem solving and troubleshooting skills and the ability to work in a fast-paced environment, adapting quickly to changing situations.
  • This position is 100% remote.
Preferred Additional Skills
  • Understanding of certifications and approvals that are required in granting access to
    CAS410 information.
  • Experience in one or more of the following support areas is beneficial:
    • Managing share/folder access controls.
    • Managing groups in Active Directory.
    • Managing application access controls.
    • Using a Service Desk ticketing system and preferably Service Now.
  • Experience with ITIL and/or ISO2000 a plus.
  • Familiarity with PeopleSoft, Oracle Financials, SAP, Control 2010 and/or CRM is
  • MCSE, MCP, Security+ or any additional related IT certificates are beneficial.

Application Instructions

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