Job Description

TCI has an immediate need for a TDM Network Controls Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of extension and possibility of hire. 



TDM Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The TDM Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.

  • Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
  • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.
  • Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
  • Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
  • Periodically support short-term emergency evacuation to local or remote backup facilities.
  • This position is part of a 24x7 network control environment. Shift and workday flexibility are required.
  • Bachelors degree in Telecommunications, Engineering, Networking, Information Technology or related field with 2 years of prior related experience OR an Associates Degree with a minimum of 4 years of prior related experience. Will consider prior work experience in place of degree.
  • Demonstrated Layer 1 troubleshooting experience.
  • Willingness to learn TDM technologies.
Preferred Additional Skills
  • Networking experience with layer 1, 2, and 3.
  • Networking technologies experience with SONET and/or Time Division Multiplexing (TDM).
  • Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, and HSRP.
  • Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.
  • Experience in UNIX and Remote Access solutions.
  • Experience with call center phone systems and working with geographically dispersed teams.
  • Certifications such as Cisco Certified Network Associate (CCNA).

Application Instructions

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