Job Description

TCI has an immediate need for a TDM Network Operations Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of extension and possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.



TCI is offering an excellent Contract opportunity with our government/FAA sector client. If you enjoy a collaborative and creative work environment, this is a great opportunity for you to join a rapidly growing IT team. Promoting from within is a routine best practice in an environment where individuals are encouraged to advance their careers.


  • Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
  • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.
  • Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
  • Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
  • Work in an onsite 24x7 network control environment where shift and workday flexibility is required.
  • Periodically support short-term emergency evacuation to local or remote backup facilities.


  • Bachelors degree with (4) years of prior related experience OR Associates Degree with a minimum of (8) years of prior related experience.
  • Minimum of (4) Years layer 1 Troubleshooting experience.
  • Minimum of (4) Years networking experience with layer 1, 2, and 3.
  • Minimum of (4) Years networking technologies experience with SONET and/or Time Division Multiplexing (TDM).

Additional Knowledge, Skills, and Abilities considered

  • Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
  • Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.
  • Experience in UNIX and Remote Access solutions.
  • Experience with call center phone systems and working with geographically dispersed teams.
  • Certifications such as Cisco Certified Network Associate (CCNA).

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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