Job Description

TCI has an immediate need for a Tier 1 Telecommunications Support Technician in Salt Lake City, UT. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of becoming permanent. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
SUMMARY
In support of our Government/Military Client, the Tier 1 Telecommunications Support Technician will be responsible for planning and implementing the necessary hardware, software and telecommunications equipment to maintain and/or enhance the company's local and wide-area networks.
RESPONSIBILITIES
  • Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP).
  • Supports/troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches.
  • Evaluates vendor products and recommends purchases consistent with the organization's short and long-term objectives.
  • Develops and implements network policies and procedures and ensures adherence to security procedures.
  • Entry-level professional with broad theoretical job knowledge.
  • Works under general direction and guidance within standard processes for non-routine tasks.
  • Communicates with contacts in own team to explain and interpret information.
  • Contributes to systems and processes changes in work routines.
REQUIREMENTS
  • Previous work experience as Tier 1 Telecommunications Support; including MACS.
  • Knowledge of Physical Cross Connects, and associated tools.
  • Familiarity with AVAYA PBX would be a plus or basic PBX programming background.
  • Familiarity with Layer 2 Network Switch Configuration/maintenance.
  • Associates Degree or higher would be a HUGE plus.

Application Instructions

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